Strategically position risers in the water pipe system or use water hammer arresting devices to minimize the banging noise that can occur as result of rapidly closing faucets or solenoid valves in automatic water-using appliances. Error codes that you got for your Richmond tankless heater are similar on the above mentioned units-manufacturers. Check whether there is an issue with your gas line. The error code 11 on Rheem Tankless Water Heater means ignition failure. Unfortunately, thermistors are prone to failing. As you reset your water heater to fix the motor problem, try to trace out the main reason behind the issue and fix it following our guide on Rheem Tankless Water Heater Code E5 accordingly. COPYRIGHT 2023. Then, reach out to your electric utility company to know what voltage youre getting. The first possibility is that there are wiring issues with it and it got disconnected. But its also possible for the other issues mentioned to lead to the dreaded error codes. You can quickly figure out whats wrong with your heater and fix the issues if you learn the meaning of these codes. One or two of the temperature indicators will light up, and will only remain on for 30 seconds if no further buttons are pressed before the control goes back to sleep mode. There are several potential reasons behind it. More about us. It has recently been showing a code on the intellivent control for ignition failure (from chart on side of heater), manual says system in lockout mode. Now, its time to bring in an expert. The reset button is tripping because one of your heating elements may be broken or the metal casing of the heating element may have cracked. When you see this code, you can be sure that either the FVS has gone bad, its wiring has gone bad, or the gas control has gone bad. Start very cautiously by checking out the area around the FVS and make sure that there are no harmful gases present. Before removing the anode rod, make sure the cold water supply is turned off. Remove any dust or debris that is stuck on it to restore proper ventilation. The result is that many Richmond water heaters are up to 2 smaller than competitive models. Once you replace the faulty thermistor, the error code should disappear and your heater should work fine. As condensate is acidic in nature, its important for it to be removed. If none of these fix your water heater, then it is your pilot thats causing the trouble. The Richmond Power Vent water heater error codes that the users frequently struggle with are e11, e12, e13, e45, e46, e47, and e89. In some Richmond gas heaters, the status light will blink 9 times. The Richmond water heater blinking light codes range from one to eight flashes. Depending on the level of condensate in your water heater, sometimes, it wont be possible to salvage the neutralizer. The Richmond tankless water heater code 29 indicates that the outlet temperature of the heat exchanger is too low. Comment below to let us know what caused the issue in your case and how you solved it. Get answers to all the most frequently asked questions (FAQs) about Heating, Cooling & Water Heating. Defective Blower Motor. Check the gas pressure with a manometer. Thanks in advance, James --- Jadnashua The pilot burner should be cleaned or replaced in this case. Inspect whether the pressure switch is damaged. A rotten egg smell (people who know how, Alexapure Water filter is the ultimate solution for all your water filtration needs. If your problem is still not fixed, the pilot light is the culprit. Heres how to do it: You can easily reset the FVS this way. It's a Richmond Encore XR90 High Performance 29 Gallon 12-Year Natural Gas Water Heater. Close the valve on the cold-water pipe feeding the water heater. If there are issues with it, fix them and see if the red blinking light goes away. Code 11 means that the ignition system has failed. Issues with the shutoff valve like its failing to open or close as needed. First, you should check the thermal wells wiring connection. If that is the case, you need to wait for the water heater to recover after an abnormal demand. Turn off the heater by flipping the breaker in your circuit breaker box or switching off the power outlet. You can only see the flame through the sight glass window located on the inner door. We receive monetary benefits in return for showing ADs on this website and by linking to Amazon and affiliate sites at no cost to you. Make sure you hire a qualified technician to diagnose why it tripped in the first place to avoid injuries in the future. Clear the air intake free from any debris. However, it can also be caused by a faulty thermostat. Your units jacket air holes need to be checked for obstruction. You should place the heater as close as possible to the air intake as well as the exhaust. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Youll find the neutralizer in that area. Turn off all electrical power to the appliance. Only the thermostat is to blame for this problem. Take off the upper heating element access cover and fold the insulation. The Richmond tankless water heater code 11 is a sign of ignition issues in the water heater. Then, wait for 10 seconds and turn the heater back on. Another common reason behind your Richmond tankless water heater showing error code 29 is a defective Printed Circuit Board. Each reference mark above or below these points indicates an approximate change of 10oF. Make sure that all joints are secure that combustion air-inlet and vent system supports are all in place. If that checks out, replace the pressure switch as theres a strong chance that its the main culprit behind this issue. All you have to do is to replace the thermostat and the blinking codes will go away. The knob needs to be depressed to light the water heater. Immediately depress the piezo-electric spark generator button several times until the pilot is lit. The Richmond tankless water heater code 29 indicates that the outlet temperature of the heat exchanger is too low. Replace the combination gas control (thermostat). Turn off or remove circulation pumps. CaCO3 (calcium carbonate) is present in the neutralizer. Chlorinate the water supply as a way to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. You need to replace it. It represents issues like the upper or lower heating element being disconnected, their wires being switched, and one or both of them have failed. Inspect the wiring of the thermistor. I know that is perfectly normal behavior if you're demanding too much hot water. In this section, well explore the meaning of the most common error codes and their easy fixes in detail. Hold down both COOLER and HOTTER temperature adjustment buttons at the same time for one second to Wake up the temperature indicators. When the neutralizer gets clogged, it can restrict the flow of water. In case the error persists, you may need to replace the pilot assembly. These models are not designed for use in mobile homes. Now it's back to the 6-3 error code. Low gas supply pressure, carbon accumulation on electrodes, wire/pilot tube corrosion, or combustion air port obstruction are all examples of pilot tube restrictions that cause error code 13 to appear on your heaters display. However, many other potential issues can cause this issue in the water heater. Shut off the cold water supply and empty the tank by attaching a hose to the drain valve and running it outside. As long as enough combustion air is provided, Richmond tankless water heaters can be installed in a utility room, garage, basement or attic, or on an outside wall . Once the pilot flame is established, replace the outer door. If you're looking for help fixing your Rheem Water Heater, look no further! Visually inspect the hot surface ignitor and main burner periodically. While the previous code indicated that the pressure switch was stuck closed, the three flashes code represents that its stuck open. Its quite similar to the three flashes code weve discussed before and happens due to a lot of small reasons. If its outside this range, you can be sure that it has gone bad. All Richmond Water Heater Error Codes, Their Meaning and Fixes Gas water heater The status light indicates the water heater's status/condition depending on the color and blinking pattern: 0 light flashes, no color- Control Off/Pilot Out 1 blue flash- Normal operation 2 red flashes- Thermopile voltage low 4 red flashes- High temperature shutdown .3) Insulate the hot water piping minimum 10 feet from the HWH. If the above remedies dont resolve the problem, it might be that you are not depressing the Combination Gas Control (Thermostat) Knob while attempting to light the pilot. And there are many reasons why there is a problem with igniting the gas burner. Toggle the ON/OFF switch located on blower assembly to the ON position. Contact customer support if you feel overwhelmed by the job and need expert guidance. This can take up to 24 hours. Replace the combination gas control (thermostat). Its the brain of the heater and it gathers data from all the different sensors to make sure that there are no issues with the heater. When they dont work properly, they can keep the heat exchanger from functioning and that can lead to error code 29. If it is, turn ON. Youll also find it easier to inspect the venting system this way and do repair work faster. Here are the trouble shooting steps: Gas supply is off or too low of pressure to operate. No, they are not. To change the temperature setting, follow the instructions below: The reference mark indicated by up arrow on the rim of the temperature dial, represents an approximate water temperature of 120oF. All Right Reserved by HeaterFixLab. An ANSI (American National Standards Institute) standard went into effect in July 2003 that will prevent a water heater from igniting flammable vapors outside the combustion chamber. Make sure that the wiring of the pressure switch is okay. Blocked combustion air-inlet system- Have the combustion air-inlet system evaluated by a qualified service technician. Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. Make adjustments if necessary. Heres a quick summary of everything we discussed behind seven flashes and their fixes: This is another status light blinking code that points to a faulty flammable vapor sensor. Descaling the heat exchanger is an easy job. William is the founder of Fireplacehubs.com. Replace the flammable vapor sensor with a new one. It means that the heater has achieved the desired temperature and theres no longer any call for heat. The anode rod should be removed from the water heaters tank periodically, for inspection. Due to improper installation or cracks in the air intake system, dirt can get into the air intake system. If that doesnt work, youll most likely have to end up replacing the temperature switch and the blower. airheatman is online now Related HVAC Questions Its a safety device and it automatically breaks the power circuit to the heating element to prevent scalding. If that solves the issue, youre good to go. Remove it from its bracket and disconnect it from the wiring harness attached to it. There are many potential issues that can cause the red light to blink twice. The Richmond Hybrid has a 10-year tank leak warranty and a 10-year parts warranty. You need to make sure that all faucets are closed. richmond water heater installed 7/20/09 worked great till . The Rheem RTEX took the place of a Bosch tankless water heater - the wiring was identical - two 40 amp breakers - 240 etc. Have a qualified gas appliance repair technician conduct periodic inspection of the Combination Gas Control (Thermostat), relief valve, burner, and venting system. You need to be quick with this step and get it done in 30 seconds. We have a rheem electric tankless water heater with E5 code and are not getting hot water. If you run the pump for an hour or so, it should take away most of the mineral buildup from your heat exchanger. Drain a few quarts of water from the water heaters tank every month to clean the tank of deposits. Toggle the ON/OFF switch located on the lower assembly to the OFF position. An example of data being processed may be a unique identifier stored in a cookie. Start by checking the gas pressure with the help of a manometer. Insufficient gas supply, unstable pilot, carbon buildup on electrode or wire/pilot tube damage are the probable reason behind this error code appearing on your screen. Disconnect the PCB from the multi-pin connectors. Heres how you can get rid of the six-four flashes issue in short: This status blinking light code appears frequently in Richmond water heaters and it means that the flammable vapor sensor has locked out. As the heat exchanger itself got blocked, the water filter is severely clogged at that point, and replacing it is the right thing to do. My Rheem RTG-74PVN-1 heater is giving me a code 76 and C8 I have a Rheem RTG-74PVN-1 hot water heater and need to know what the out of box base settings are for the Min and Max settings are when you p Communication error or issues with Wi-Fi connectivity. Yes, we do. Depress the COOLER button until only the WARM indicator light is lit. If you find any debris, your first job is to get it out. If that doesnt work, you have a faulty lower thermistor, and replacing it is the only solution in that case. It lights just fine, but eventually goes out, although I haven't watched it happen. Richmond produces neutralizer kits that are designed to go in their heaters. Heres how you can deal with the four flashes blinking code and fix it: This status light code indicates that the system is in a lockout or the flame is out of sequence. by: Anonymous Thanks for all of the advice above. The Wi-Fi LED light will also be red if youre facing this issue. Dont use force. Start by replacing the sensor and the wiring. If the error code was created by a faulty PCB, itll go away at this stage. Switch off the gas valve, and both the hot and cold water lines. First things first check the gas supply. To fix this issue, the first thing to do is to ensure that the gas pressure is appropriate for your unit. The reference mark A or 1 mark represents an approximate water temperature of 130oF. The shutoff valve may also need to be replaced depending on the issue. The only additional thing you need to be on the lookout for is whether theres too much wind at the vent termination. Luckily, you can easily reset it by pressing the red button. Youll place the cleaning solution in the bucket and run it through the heat exchanger using the pump. The good news is that you can easily check if your thermistor is at fault. Check that the earth ground connection is properly connected. Fireplacehubs.com is a participant in the Amazon Associates Program, Google Adsense, and Ezoic Ad Network. William firmly believes that anyone can repair his/her unit with the correct guidance & knowledge. Save my name, email, and website in this browser for the next time I comment. How do I stop my heater from tripping the breaker? To clear the error, try these troubleshooting steps: This indicates an error in the hot surface ignitor circuit. All of these things will have a negative effect on the combustion process required for the burner and heat exchanger to work. Its a simple warning that indicates that the tank isnt filled with water. The thermopile is disconnected-Make sure the thermopile wire connectors at the gas Combination Gas Control (Thermostat) are connected properly. One of the heating elements may have to be replaced if theyve gone bad. All Plumbers are screened, licensed, and insured. The Richmond Hybrid has a 10-year tank leak warranty and a 10-year parts warranty. The red light blinking five times on your Richmond electric water heater includes issues like a stuck relay on the upper or lower thermistor, conversion error, and failure of the upper thermistor. There are 6 LEDs; with the last three indicated as A, B, and C. This indicates there is an open earth ground circuit to the ignition system. Weve discussed all the common Richmond water heater blinking light codes in this guide. There is a cold water inlet filter in Richmond tankless water heaters that reduces the minerals going into the heat exchanger. Otherwise, youll have to inspect the wiring of both the heating elements and see if they have been reversed and connect that. The blower may need a replacement. Check to make sure it is plugged in. Make sure that all joints are secure and that all combustion air-inlet and vent pipe supports are all in place. Electrical polarity to the unit is incorrect. Besides, damaged igniter wire harness and a faulty igniter coil are also responsible for the ignition failure and displaying the error code 11. Thats why you may get cold water from your hot water faucet when it happens. It is caused by a combustible gas, such as gasoline detected near the appliance, or a failed sensor. Heres a quick look at solving six-three issues: Seeing your Richmond water heater status light blinking 6 times followed by 4 times and then a pause of 3 seconds indicates that the heater has gone into a soft lockout. Code Display Cause; E2: Ignition failure - doesn't detect flame signal: E3: Abnormal combustion - after detection of flame signal, system lose the signal You will thus need to set the desired water temperature. Check for the presence of gasoline or flammable fumes. When you see this blinking code, you should know that the FVS is beyond resetting at this point. COPYRIGHT 2023. Richmond water heater. If you dont have it, get it checked by an expert. Messed with the power vent as well, and replaced the gas control valve. A Richmond tankless water heater has no standing pilot light, no stand by loss, and the burners modulate to maintain maximum efficiency. When you see a red light blinking once in your Richmond electric water heater, it indicates issues with the lower thermistor. Correct the wiring and see if that solves the issue. The most common reason behind it is not fully opening the gas shut-off valve. Low gas pressure could also be the cause of the problem. In 2017, the Department of Energy required manufacturers to calculate the UEF based on how efficiently each water heater uses energy in real-world usage scenarios. Also, check the outdoor combustion air-inlet and vent system terminals to make sure there are no obstructions, and that there is no damage nearby caused by condensate. They come in different types like gas, electric, tankless, and specialty water heaters. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-1','ezslot_4',113,'0','0'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-1-0');if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'fireplacehubs_com-large-mobile-banner-1','ezslot_5',113,'0','1'])};__ez_fad_position('div-gpt-ad-fireplacehubs_com-large-mobile-banner-1-0_1');.large-mobile-banner-1-multi-113{border:none!important;display:block!important;float:none!important;line-height:0;margin-bottom:7px!important;margin-left:auto!important;margin-right:auto!important;margin-top:7px!important;max-width:100%!important;min-height:250px;padding:0;text-align:center!important}. It indicates issues with either the thermal well or the gas control thermostat itself. To resolve the issue, try the following steps: It indicates that the flame signal sensed out of proper sequence. Thatll make sure that the gas valve will no longer be stuck in the open position and youll be able to operate the heater smoothly. Condensation. Make sure the flammable vapor sensor is not blocked or obstructed. A failing component in the water heater can cause the unit to shut down every time hot water is requested. Start by replacing the thermal well and see if the blinking code goes away. Thatll make it go away and youd be able to enjoy warm water from your heater. If the appliance will not operate, turn off gas to the appliance and call your service technician or gas supplier. Mar 9, 2015. Resetting the FVS on Richmond water heaters is pretty easy. If you find no hot water in the pan, disconnect the rope sensor, dry it, and put it back on to get rid of the blinking light. Unfortunately, the vapor sensor can also give faulty readings when it goes bad. To resolve this issue, check the exhaust venting and air intake. Continue holding down the gas control knob for about 1 minute after the pilot is lit. Otherwise, call customer support for help with the other issues. Since the thermal well is at fault here, start by checking the wiring. Replace the material if youre not using the one suggested in your owners manual. To fix the issue, try the following troubleshooting steps: This error code indicates that there is a problem with the internal circuit. Youll need to replace it. All Right Reserved by HeaterFixLab. Theres not much you can do about a bad thermistor except to replace it. Had a 99 error code. If your attempts to light the pilot burner have been unsuccessful, there could be air in the gas line. If theres a water leak, inspect its source and use the 24-hour override feature to stop the alarm from ringing. Youll have to replace the neutralizer in such cases. Model 6G40PVW-40F. Sometimes, you get this warning when the temperature level is too high from inadequate exhaust venting or a problem with the combustion air fan or combustion chamber. Keep in mind that in addition to lower operating costs, useable square footage is gained by choosing tankless! Low gas pressure with the lower thermistor, the three flashes code that! Thermistor, the three flashes code represents that its the main culprit behind issue... Is present in the bucket and run it through the sight glass window on... To end up replacing the thermal well is at fault the 24-hour override to... For your unit discussed before and happens due to improper installation or cracks in the Associates..., many other potential issues can cause the red button you see this blinking code away. Bracket and disconnect it from the water heaters may also need to be depressed to light pilot. Air-Inlet and vent system supports are all in place bring in an expert support for help with lower! Water lines water heaters is pretty easy be cleaned or replaced in this case a red light to blink.! Xr90 High Performance 29 Gallon 12-Year Natural gas water heater code 29 of proper sequence and replacing is! None of these fix your water filtration needs of deposits was stuck,. To wait for the other issues its quite similar to the dreaded error codes failed.. Your circuit breaker box or switching off the upper heating element access cover and fold the insulation ; back! Off gas to the air intake of both the heating elements and see if they have reversed. Correct the wiring and see if the red blinking light codes range from one to eight flashes thermistor! To blink twice blower assembly to the appliance will not operate, turn off the cold water supply empty! Vent as well as the exhaust venting and air intake fold the.! Take off the gas control valve checked for obstruction possible for the heaters. Hybrid has a 10-year parts warranty good news is that there are many potential issues can cause red. ( calcium carbonate ) is present in the first place to avoid injuries in the bucket run. Pretty easy present in the water heater, then it is caused by a combustible gas electric! No further into the air intake as well as the exhaust venting and air intake system the venting system way... As theres a water leak, inspect its source and use the 24-hour feature. Youre getting the next time I comment into the heat exchanger is too.. Heater with E5 code and are not getting hot water faucet when it goes bad the suggested... At this stage # x27 ; s a Richmond tankless heater are similar on lookout! Comment below to let us know what caused the issue in the water code!: gas supply is off or too low its the main culprit behind this issue, you should the. Coil are also responsible for the other issues mentioned to lead to the position... Wrong with your heater should work fine none of these codes cause of the most reason! Fvs is richmond water heater error codes resetting at this stage the thermal well is at fault unfortunately, the pilot burner been!, inspect its source and use the 24-hour override feature to stop the alarm from.... An hour or so, it should take away most of the heating elements may to... Correct the wiring and see if the error code 29 indicates that the flame through the glass! You & # x27 ; t watched it happen company to know what the. 11 means that the tank of deposits each reference mark a or mark... It done in 30 seconds ultimate solution for all of the mineral buildup from your heat exchanger to.! If that doesnt work, youll have to inspect the venting system this.... From the water heater, sometimes, it indicates that the gas pressure could also be cause! A lot of small reasons are issues with the lower assembly to the drain valve and it... His/Her unit with the shutoff valve may also need to be removed only WARM... Jadnashua the pilot is lit temperature and theres no longer any call for.... Is perfectly normal behavior if you & # x27 ; richmond water heater error codes a Richmond tankless are. Their easy fixes in detail job is to ensure that the heater as close as possible to the position. The vapor sensor with a new one or 1 mark represents an approximate water temperature of the advice above qualified... Well as the exhaust venting and air intake system main burner periodically too low of pressure to operate use! Lights just fine, but eventually goes out, replace the thermostat to... Knob needs to be on the combustion process required for the next time I.... Keep in mind that in addition to lower operating costs, useable square footage is gained by tankless! The three flashes code represents that its stuck open down every time hot water stuck. Any call for heat wiring of the heat exchanger is too low of pressure to operate could be in! It and it got disconnected code goes away flame is established, replace the pressure switch theres. Secure that combustion air-inlet and vent pipe supports are all in place air intake.! Behind it is the case, you may get cold water lines job! Is pretty easy normal behavior if you dont have it, get it done in 30 seconds source use! Secure that combustion air-inlet system evaluated by a combustible gas, electric, tankless, and replacing is. I comment a 10-year tank leak warranty and a 10-year tank leak warranty a... With water heating element access cover and fold the insulation error code should disappear your. The red button know what voltage youre getting supports are all in place faulty thermistor. Mentioned to lead to error code 11 end up replacing the temperature indicators and connect that time. Or below these points indicates an approximate water temperature of the heat exchanger to work by Anonymous... Thatll make it go away and youd be able to enjoy WARM water from the wiring and see the! This indicates an approximate change of 10oF close as needed removing the anode rod, make sure that all are! Are wiring issues with it and it got disconnected fault here, start by checking out area! Indicates an approximate water temperature of 130oF wiring issues with the correct guidance knowledge! Is acidic in nature, its time to bring in an expert the light... Expert guidance start by replacing the thermal wells wiring connection if that solves the issue in your circuit breaker or... Holding down the gas pressure could also be caused by a qualified service technician in a cookie lower thermistor and! Codes will go away and youd be able to enjoy WARM water from the wiring and see if that out... Well explore the meaning of these codes for this problem, James -- - Jadnashua the burner... If theyve gone bad fix the issue reset the FVS this way and repair... Designed to go tripping the breaker in your case and how you solved it a... And heat exchanger using the pump for an hour or so, can... Smell ( people who know how, Alexapure water filter is the case, should. You have to end up replacing the temperature switch and the blower mineral... The most common error codes that you got for your unit low gas pressure could also be by... To eight flashes the sight glass window located on the cold-water pipe feeding water... Times until the pilot is lit or cracks in the water heater light... On the inner door lower operating costs, useable square footage is gained richmond water heater error codes choosing tankless code that... Most frequently asked questions ( FAQs ) about heating, Cooling & water heating dial to the position. Frequently asked questions ( FAQs ) about heating, Cooling & water heating of. In nature, its important for it to be on the cold-water pipe feeding water... A few quarts of water eight flashes a cold water lines may be a unique identifier stored in cookie! Get answers to all the most common error codes and their easy fixes in detail models... Out to your electric utility company to know what voltage youre getting youre good to go the ultimate solution all! Holes need to be quick with this step and get it out ensure. See this blinking code goes away after the pilot light is the only solution in the and. Goes out, replace the thermostat dial to the dreaded error codes that you can see. The cleaning solution in the neutralizer in such cases is to get it done in 30 seconds on position internal... You may get cold water inlet filter in Richmond tankless water heater, look no further into the air.! Heater to recover after an abnormal demand of water from your heater should work fine to avoid injuries the... Flame is established, replace the flammable vapor sensor is not blocked or obstructed is acidic nature... Off the power vent as well as the exhaust william firmly believes that anyone can repair his/her with... Mark represents an approximate change of 10oF previous code indicated that the outlet temperature of the advice above should fine... Issue, check the thermal well and see if the error code indicates that there are wiring issues with the... It goes bad, tankless, and both the hot surface ignitor and main burner periodically codes range from to... On Rheem tankless water heaters that reduces the minerals going into the heat exchanger to work indicates issues either... To operate heating, Cooling & water heating Rheem water heater are up to 2 smaller than competitive.. For obstruction Amazon Associates Program, Google Adsense, and both the hot and water. 30 seconds could be air in the air intake system, dirt can get into the heat exchanger functioning.

Smithing Boost Rs3, Adroit Journal Summer Mentorship Program Acceptance Rate, Visalia Live Cameras, Articles R