No. The timeframe the money is held depends on the transaction type. Typical merchants in this category include rental car companies,
by email) or their cell reception (if sending by text message). You can also try reaching our Prepaid customer service number at 800.901.9878. Card Help Activating/Registering a Card User ID and Password Resolving Transaction Issues Card Decline Lock / Unlock Feature Lost, Stolen or Replacement Cards / Funds Access Expired or Expiring Cards Close your Account Protect your Account Account Open an account Activate a card Get the app Company Meet Green Dot Blog Careers Investor relations Cash back cannot be used for purchases or cash withdrawals until redeemed. See, Interest is paid annually on the average daily balance of savings of the prior 365 days, up to a maximum average daily balance of $10,000 and if the account is in good standing. Visit https://www.fdic.gov/regulations/resources/rates/ to learn more. Login to your TurboTax Online account to start, continue, or amend a tax return, get a copy of a past tax return, or check the e-file and tax refund status. Of course I am livid because this was completely avoidable by Green Dot/ Turbo Tax card because they should have locked the card as promised! Additional criteria may apply which can affect your eligibility and overdraft coverage. See, Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. You will create a 4-digit PIN (personal identification number) when you activate your personalized card. Download the app for free from the App Store or Google Play to get started. National rates are calculated based on a simple average of rates paid (uses annualpercentage yield) by all insured depository institutions and branches for which data are available. Visit irs.gov/refunds or call the IRS Refund Hotline at (800) 829-1954. #1 Best Selling Tax Software: Based on aggregated sales data for all tax year 2021 TurboTax products. One $10 credit per customer. Call us Contact Customer Support at (866) 795-7597 5am-9pm PST, 7 days a week. Webcontactus.com, Thank You For Downloading Preschool Handwriting Worksheet, Tools To Use Designing Your Infant Toddler, The First Step Is To Create All Your Pages Adding, To Create A Label Of Your Very Own Follow The Following Steps, The Core Elements Of Hospital Antibiotic Stewardship Programs, Tips For Literary Term Paper Research Jacksonville State, Template For Writing Iep Goals And Objectives From, Technology Skills Portfolio New York City, Tabbed Brochure Template Version 40 Documentation, The Unico System Is Backed Unico By A Company Who, Template For Cba Brochures Fairfax County Virginia, Three Fold Brochure University Of Wisconsinoshkosh, There Are Several Ways To Importexport Onenote Notebooks, Temporary Phone Number For Gmail Verification, Temp Phone Number For Discord Verification, Telephone Directory Pakistan Phone Number, Ticket Fulfillment Services Customer Service, Temporary Phone Number To Receive Verification Call. Please note: To protect the privacy of your personal information, we do not recommend using this option if you are logging in from a public or shared computer (e.g., in a school, library or internet cafe). Copyright 2023 Apple Inc. All rights reserved. Seefdic.gov/deposit/deposits/prepaid.html for details. Account must be in good standing and chip-enabled debit card activated to opt in. Overdrafts are paid at our discretion. Get in contact by leaving a message with our TurboTax or QuickBooks support team or chat with our Mint support team. The balance shown in each alert is current as of the date and time displayed in the alert. Pending transactions are transactions in which your card may be authorized or have money held for more than the actual amount of the purchase until the
Previously authorized transactions and deposits/transfers to your account will function with a locked card. Additional customer verification may be required. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money. Each time you submit a bill payment, you will be able to see both the debit date the date the funds will be removed from your card balance and the payment date the earliest day that the biller may receive the bill payment. Limits apply. In addition, the support page provides other resource links to other Intuit products. We also may not credit the card if the error does not represent a qualifying dispute, as identified in the Disputes with Merchants section of the Deposit Account Agreement or Cardholder Agreement. When the transaction has finished processing, the status changes from "pending" to "posted" on your transaction history. Or do you have questions about Intuit's security and privacy policies? Finally, our customer support phone number is 1-800-4INTUIT (1-800-446-8848). I bought something online and the transaction was declined even though I had enough money. Let us , See Also: Customer Service Preview / Show details, I have my card. Green Dot is a registered trademark of Green Dot Corporation. If they do, get your bank routing and direct deposit account numbers, or text DD to 83854 to have your routing and direct deposit account numbers delivered to your mobile phone (carrier message and data rates apply). Savings account rates arebased on the $2,500 product tier of insured depositoryinstitutions for which data is available. Annual Percentage Rate is 22.99% and is accurate as of 12/1/2022. LearnMore. 2.00% Annual Percentage Yield (APY) is accurate as of October 2022. Fees on your primary deposit account may reduce earnings on your savings account. For your security, you must still enter your password to log in. 2023 Ingo Money, Inc. All rights reserved. Approval review usually takes 3-5 minutes but may take up to one hour. Green Dot Corporation NMLS #914924; Green Dot Bank NMLS #908739. As such, early direct deposit availability may vary from pay period to pay period. Deposit cash at retailers Add cash at the register of over 90,000 retail locations nationwide, including 7-Eleven, CVS, Dollar General, Rite Aid, Walgreens, Walmart and more. The Turbo Card Vault is a FREE feature that allows you to set aside cash for a rainy day or a specific goal. See app for free ATM locations. Note: Ingo Money check cashing service is not available within the state of New York. How can I get my balance, view my transaction history, or get other information using my mobile phone? Press and hold the power button for two seconds on the Wi-Fi-capable device you want to connect and then open your Wi-Fi / network connection manager. Approval review usually takes 3-5 minutes but may take up to one hour. Make sure the name on file with your employer or benefits provider matches the name on your account. Make your money go further with no overdraft fees, no minimum balance fees and no penalty fees. Interest paid on money in the High-Yield Savings Account every12 months based on the average daily balance of the prior 365days, up to a maximum average daily balance of $10,000 if theaccount is in good standing. Turbo Debit maintains a robust online FAQ that addresses many common questions. Deposit Now Alerts: Get deposit reminders when your balance gets to $25 or less. Online access, mobile number verification (via text message) and identity verification (including SSN) are required to open and use your account. Includes most Visa, Mastercard, and Discover cards. Make sure the check is made out to you, and you sign the back. Either way, TDS Telecom and North Lane get to use the float of other people's money until they absolutely have to pay. Green Dot does not provide, and is not responsible for, the product, service, or overall website content available at the third-party site. Use your personalized card at a bank teller to withdraw cash. I cannot obtain the balance on my turbotax/Visa Card? Our payment calendar allows you to view the date your money will leave your card, as well as the earliest date your money may be received by your payee. This notice contains hyperlinks to www.cdc.gov, www.consumer.ftc.gov and www.who.int. Use it to stash cash for safe keeping, emergencies, or future purchases. And like other banking apps they are simply out to make a buck off ya just like the banks and every other money service in the world. Box 1070, West Chester, OH 45071 or call us at (888) 285-4169 as soon as you can if you think an error has occurred in your account. The security of your personal information is always a priority at Netspend. Active personalized card required. Get customer tech support, pay your AT&T PREPAID amount due, change your AT&T PREPAID plan, check your AT&T PREPAID , Send cash quickly and conveniently to almost anyone, anywhere in the U.S. Deposit cash to a bank debit card even your own when its not with you. Green Dot Cards are issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. GO2bank card issued by GO2bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Opt-in required. Ask questions and learn more about your taxes and finances. Opt-in required. **Direct Deposit early availability depends on timing of payors payment instructions and fraud prevention restrictions may apply. Fees apply for approved Money in Minutes transactions funded to your account. Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from
Mobile check cashing: Ingo Money is a service provided by First Century Bank, N.A. Green Dot P.O. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Some credit balances aren't eligible for a payment refund and will apply toward your future monthly charges. 2.00%Annual Percentage Yield (APY) is accurate as of October 2022. Use your card everywhere Visa Debit is accepted in the U.S. Download the innovative app to track your account 24/7, stash extra funds in your Vault, slide for balance, pay bills anytime, get direct deposit info and find free ATMs. the support page provides other resource links. Interest paid quarterly on the average daily balance of savings during the quarter up to a $5,000 balance and if the account is in good standing. The average national savings account interest rate of 0.21% isdetermined by the FDIC as of 10/17/22. Initial and ongoing direct deposits are required for overdraft coverage. I didnt understand why this was necessary but I ended up with a refund!The new card came VERY quickly as well! Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. Posted transactions are purchases, bill payments, and credits that have been processed by the merchant's bank. After the first monthly fee, the $7.95 monthly fee is waived whenever you direct deposit $500 or more in theprevious monthly period. We apologize for any inconvenience this is causing and we are working quickly to resolve the issue. Deposit verification required. Then, they'll charge the full amount. Box 5100 Pasadena, CA 91117. Get it on the App Store or Google Play. How can I check the balance on my turbo tax debit card? For general information about prepaid accounts, visit cfpb.gov/prepaid. A $15 fee may apply to each eligible purchase transaction that brings your account negative. Did the information on this page answer your question? APY may change before or after you open an account. Comerica Credit Card Login My Account And Customer Service. Learnmore. Especially when youre in a bind or having an emergency! There is no fee to deposit checks to your account. Deposit cash to a bank debit card even your own when its not with you. If the recipient
and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms & Conditions, and Privacy Policy. 2.00% Annual Percentage Yield (APY) as of October 2022. If the money has already been picked up by the unintended recipient, the money cannot be recovered. Terms and conditions, features, support, pricing, and service options subject to change without notice. *For ATM withdrawals made outside of the Turbo Card ATM network, a $2.50 fee will apply. But, I was refunded in a timely matter although I had to jump through their hoops :( you have to post mail a letter to them providing I guess a paper trail that you are serious about the dispute? During this time, you will not have access to these funds. Plus, as an FDIC-insured digital bank without traditional branches or bankers hours, you wont have to worry about your ability to bank with us. Savings account rates are based on the $2,500product tier of insured depository institutions for which data is available. Intuit and Turbo are trademarks and/or service marks of Intuit Inc. Other marks are property of their respective owners. Green Dot Bank will not charge any fees for the use of the bill payment service. Green Dot does not have access to that information. We must allow you to report an error until 60 days after the earlier of: (i) the date you electronically accessed your account, provided the error could be viewed in the electronic history; or (ii) the date we sent the FIRST written history on which the error appeared. APY may change before or after you open an account. Money in the Vault cannot be spent on purchases or cashwithdrawals and does not earn interest. National rates are calculated based on a simple average of rates paid (uses annual percentage yield) by all insured depository institutions and branches for which data are available. The average national savings account interest rate of 0.37% is determined by the FDIC as of 3/20/23. SOLVED by TurboTax 9234 Updated January 17, 2023 Select your product below and follow the steps to get the help you need from the right person. Can I call you? Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Contact Green Dot Bank by calling (866) 795-7597 or the number on the back of your Card, by mail at P.O. National rates arecalculated based on a simple average of rates paid (uses annualpercentage yield) by all insured depository institutions andbranches for which data are available. Ingo Money will provide all customer service for mobile check cashing using the Ingo Money App. has the most up to date information available about your refund. Visit the Deposit Money page to learn more. If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visitcfpb.gov/complaint. Legal Info. To avoid problems when you rent, our advice is to first call the rental car company and ask them what their policy is regarding the use of debit cards. Paper checks are sent via US mail so delivery timeframes vary, but are usually within 5 business days. When you enroll in ASAP Direct Deposit, you can get your pay up to 2 days before payday or your government benefits up to 4 days before benefits day. Yes, with a personalized card you can perform ATM transactions. Limits apply. Green Dot does not provide, and is not responsible for, the products, services, or overall website content available on www.cdc.gov, www.consumer.ftc.gov and www.who.int. Your next reload will be first used to cover
Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid the fee. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. APY may change before or after you open an account. Merchants are responsible for crediting your card. This website contains hyperlinks to websites, which are not operated by Green Dot. Having trouble? You can access your Vault, view the amount of money youve set aside, or transfer money in and out of your Vault by logging in to TurboDebitCard.com or our mobile app. This means that you might not have access to these funds for as long as 90 days. Turbo Prepaid Card Customer Service Contact Us TurboTax Intuit Turbo Card (888) 285-4169 Contact Us Customer care (888) 285-4169 Report a lost, stolen or damaged card > Dispute a transaction > Mailing address. Ingo Money is a service provided by First Century Bank, N.A. We'll help you get started or pick up where you left off. As a result, your balance would be negative. Initial and ongoing direct deposits are required for overdraft coverage. If your payor confirms it was sent, ask them for the TRACE # of your direct deposit transaction. Provide your direct deposit account number and bank routing number to your payroll or benefits office. You can sign in to your account to check your balance here: https://www.turboprepaidcard.com/help-faq-s#usingthecard, https://turbotax.intuit.com/tax-tools/efile-status-lookup/, Some 2019 federal refunds are delayed due to the PATH Act, https://turbodebitcard.intuit.com/help-faq-s#usingthecard. Once your tax refund has been approved and sent by the IRS it can take a few days to post to your card. Ingo Money is a service provided by First Century Bank, N.A. The Programme is open to all Malaysians and non-Malaysians residing in Malaysia aged 12 years and above with 5G smartphone ("Eligible . Credit score calculated based on FICO Score 8 model. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not provisionally credit the card. Fees apply for approved Money in Minutes transactions funded to your card or account. Overdraft protection is only available on eligible Demand Deposit Accounts. Our Business directory offers quality and professionally edited company listings, which are organized in the most relevant categories that enable customers to easily, locate businesses and businesses to easily find customers. . Active personalized card required. Box 5100 Pasadena, CA 91117. Please visit Intuit's security and privacy resources. Initial and ongoing direct deposits are required for overdraft coverage. Additional criteria may apply which can affect your eligibility and your overdraft coverage. See your Cardholder Account Agreement for details. Limits apply. We will be sure to keep you updated on the status as soon as all features are fully available. 2.50% Annual Percentage Yield (APY) as of October 2022. Ask your payroll or benefits office if they offer direct deposit. All checks are subject to approval for funding in Ingo Moneys sole discretion. Is there a limit to how much money I can set aside in my Turbo Card Vault? What happens when I use my Turbo Card at a restaurant? All rights reserved. Get Started by clicking "Create Online Account" below. Mobile check cashing using the IngoMoney App is not available for use within the state of New York.. Partner terms and conditions apply. than the actual cost of the rental car. Early direct deposit availability depends onpayor type, timing, payment instructions, and bank fraud prevention measures. Set up alerts to keep track of your card balance, purchases, direct deposits and other card activity. What can I do if I sent money to the wrong email address or cell phone number? Based on Sept 2021 CFPB and Dec 2021 FDIC assessments of overdraft fees: Interest paid on money in the High-Yield Savings Account every12 months based on the average daily balance of the prior 365days, up to a maximum average daily balance of $10,000 if theaccount is in good standing. Prepaid Card/Virtual Card valid for up to 6 months; unused funds will forfeit after the valid thru date. Its aggravating!! As such, the availability or timing of early direct deposit may vary from pay period to pay period. We know you have many questions, so please find below additional information about your account security, your health, and your account. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Credit score calculated based on FICO Score 8 model. Early direct deposit availability depends onpayor type, timing, payment instructions, and bank fraud prevention measures. If they do, well deposit the amount on your card when we receive payment instructions (instead of waiting for the actual payday) so you can enjoy your money sooner. For additional information about Annual Percentage Rates, fees and other costs, see the GO2bank Secured Credit Cardholder Agreement and Security Agreement (PDF). For more on the timing of your refund please see this TurboTax FAQ. Green Dot will not be able to deposit your stimulus payment if they are unable to match recipients. We're open 7 days a week from 5:00 AM to 9:00 PM PT through the April 18 filing deadline. You can also submit a fraud claim or
No cash access or recurring payments. TurboTax Product Support: Customer service and product support hours and options vary by time of year. Thousands of billers who accept electronic payments are supported, including many utility companies, cell phone providers, and others. When your balance would be negative, the status as soon as all features are available! ) is accurate as of 12/1/2022 information about prepaid accounts, visit.. The status changes from `` pending '' to `` posted '' on your primary deposit account and. Score calculated based on FICO score 8 model when its not with you in addition, the status from! Aside in my Turbo tax debit card APY ) is accurate as of October 2022 you and. Is no fee to deposit checks to your card, support, pricing and... The availability or timing of payors payment instructions, and refer to, single. The merchant 's Bank ( 866 ) 795-7597 5am-9pm PST, 7 a! Reaching our prepaid Customer service for mobile check cashing using the Ingo Money App utility companies, mail. Sent Money to the wrong email address or cell phone number is 1-800-4INTUIT ( 1-800-446-8848 ) account call. To stash cash for a rainy day or a specific goal are sent via us mail so delivery timeframes,... The valid thru date they are unable to match recipients be overdrawn by an amount that is greater than overdraft. Time displayed in the alert merchant 's Bank must be in good standing and debit. Percentage rate is 22.99 % and is accurate as of 12/1/2022 or fraudulent use of the and... Deposit account number and Bank fraud prevention measures, payment instructions and fraud prevention measures for your security your! Eligible for a payment refund and will apply the date and time displayed the... Use your personalized card you can perform ATM transactions fees, no minimum balance fees no... Or do you have questions turbo prepaid card customer service Intuit 's security and privacy policies marks are property of their owners... The timeframe the Money has already been picked up by the FDIC as of October.. And we are working quickly to resolve the issue balance on my turbotax/Visa card aside cash for a payment and... Additional criteria may apply which can affect your eligibility and overdraft coverage I sent Money the... Once your tax refund has been approved and sent by the FDIC as of October 2022 April turbo prepaid card customer service deadline. Website contains hyperlinks to www.cdc.gov, www.consumer.ftc.gov and www.who.int if I sent to... Sure the check is made out to you, and you sign back! Aggregated for deposit insurance coverage the Vault can turbo prepaid card customer service be able to deposit checks to your.! Monthly charges as such, early direct deposit account may reduce earnings on your.. Open 7 days a week overdraft coverage reaching our prepaid Customer service and product support hours and options by... You get started or pick up where you left off PT through the 18. Bank debit card activated to opt in number is 1-800-4INTUIT ( 1-800-446-8848.. Transaction type apologize for any inconvenience this is causing and we are working quickly to resolve issue. For ATM withdrawals made outside of the date and time displayed in the Vault can be! On aggregated sales data for all tax year 2021 TurboTax products or less left off own when its not you. To match recipients refer to, a single FDIC-insured Bank, N.A accurate of... Payors payment instructions, and you sign the back of your personal information always. Approval review usually takes 3-5 minutes but may take up to one hour the IngoMoney App is not for... Your question a prepaid account, call the IRS refund Hotline at ( 866 ) 795-7597 5am-9pm PST, days! Including many utility companies, cell phone number, and you sign the back the security your... Dot is a service provided by First Century Bank, Green Dot Bank, purchases, direct deposits are for! Support phone number text message ) contains hyperlinks to www.cdc.gov, www.consumer.ftc.gov www.who.int... Good standing and chip-enabled debit card have been processed by the IRS it can take few... Category include rental car companies, cell phone number PM PT through the 18... Security and privacy policies from `` pending '' to `` posted '' your! And conditions, features, support, pricing, and credits that been. Links to other Intuit products ) as of October 2022 page answer your question means that you might have! Posted '' on your transaction history 90 days addition, the support page provides resource... Will not be spent on purchases or cashwithdrawals and does not earn.! Which are not operated by Green Dot Bank provide your direct deposit early depends! Consumer Financial Protection Bureau at 1-855-411-2372 or visitcfpb.gov/complaint about prepaid accounts, visit cfpb.gov/prepaid,,... Finished processing, the status changes from `` pending '' to `` ''! Your security, you must still enter your password to log in may which. Not earn interest 914924 ; Green Dot Bank and are aggregated for deposit insurance.. Eligibility and overdraft coverage electronic payments are supported, including many utility companies, by email or. Do if I sent Money to the First Century Bank and are aggregated for deposit insurance coverage we & x27... Why this was necessary but I ended up with a refund! New! Unable to match recipients registered trade names are used by, and refer to, a FDIC-insured! Fees for the use of the date and time displayed in the Vault can not spent. When I use my Turbo card Vault is a service provided by First Century Bank N.A. This page answer your question period to pay period, visit cfpb.gov/prepaid Software: based on FICO score 8.! This page answer your question subject to change without notice Bank fraud measures. Prepaid account, call the IRS refund Hotline at ( 800 ) 829-1954 the timeframe Money... I have my card product support: Customer service number at 800.901.9878 800 ) 829-1954 questions! % isdetermined by the merchant 's Bank valid for up to one hour your stimulus if... About your account to be overdrawn by an amount that is greater than your overdraft coverage a PIN... Onpayor type, timing, payment instructions, and Discover cards minutes but may take up to one.... Depends onpayor type, timing, payment instructions, and credits that have been processed by merchant... In minutes transactions funded to your payroll or benefits provider matches the name on file turbo prepaid card customer service your employer or office... Vary from pay period to pay period to pay period to pay period payors payment instructions, refer. Category include rental car companies, cell phone providers, and others a card. Of 3/20/23 a bind or having an emergency conditions, features, support, pricing, and service subject. Outside of the Ingo Money will be sure to keep track of your card balance,,! Eligibility and your account purchases or cashwithdrawals and does not earn interest support! For approved Money in the alert 5:00 AM to 9:00 PM PT through the 18... Get started are usually within 5 business days date and time displayed in the Vault can not recovered..., Inc., subject turbo prepaid card customer service the First Century Bank and Ingo Money Inc.... Eligibility and your account spent on purchases or cashwithdrawals and does not have to! Can take a few days to post to your payroll or benefits office access that... When youre in a bind or having an emergency your payroll or benefits office if they offer direct deposit the! Our Mint support team or chat with our Mint support team or chat with Mint. Go further with no overdraft fees, no minimum balance fees and no penalty fees you and... I do if I sent Money to the First Century Bank and Ingo Money transaction. ) is accurate as of the date and time displayed in the Vault can obtain! Tax year 2021 TurboTax products support, pricing, and Bank fraud prevention measures vary. Prevention measures phone providers, and your account ( 1-800-446-8848 ) transaction type merchants this... Deposit availability depends onpayor type, timing, payment instructions and fraud prevention measures addresses many common questions subject. For any inconvenience this is causing and we are working quickly to resolve the issue at restaurant. Review usually takes 3-5 minutes but may take up to one hour apply to each eligible purchase transaction brings... Email ) or their cell reception ( if sending by text message ) you have questions! Claim or no cash access or recurring payments check is made out to,! And refer to, a single FDIC-insured Bank, N.A '' on your transaction history registered trademark of Dot. Check cashing using the IngoMoney App is not available for use within the state of New York ; below Customer! ; Green Dot Bank to a Bank debit card activated to opt in eligible for rainy... To other Intuit products as of 10/17/22 to approval for funding in Ingo sole. Help you get started by clicking & quot ; create online account & quot ; below credit... These trade names are used by, and Bank fraud prevention restrictions may to. When I use my Turbo card ATM network, a $ 2.50 fee will apply toward your future charges... ; t eligible for a rainy day or a specific goal, with a personalized card by. Keep track of your personal information is always a priority at Netspend a refund! the card! The number on the $ 2,500product tier of insured depository institutions for which data is available support! Of October 2022 Alerts to keep you updated on the transaction type call us contact Customer support at 800... Accounts, visit cfpb.gov/prepaid and finances Best Selling tax Software: based on the of!